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Exchange Policy
If something is not quite right, contact us so we can help with the next steps.
Eligibility
Exchange requests should be made within 3 days of delivery. Items must be unused, unworn, unwashed, and returned with their original packaging and tags.
Items we cannot exchange
For hygiene and safety reasons, opened cosmetics, personal-care items, sale items marked as final sale, and products damaged after delivery are not eligible for exchange.
How to request an exchange
Contact us with your order number, product photos, and a short description of the issue. We will review the request and share the available options.